Visiting Angels Des Moines

You're the first voice a worried daughter hears when she calls about care for her dad. No pressure. (Okay, a little, but the good kind.)

Visiting Angels of Des Moines helps seniors stay safely in their own homes across the metro: Des Moines, Urbandale, Johnston, Clive, Grimes, West Des Moines, Norwalk, Altoona and Pleasant Hill. We're hiring an Office Assistant who's genuinely good with people, quick on a keyboard, and unbothered by a phone that rings mid-email.

Pay and schedule

• $17/hour to start, with a raise review at 90 days
• $30/hour on holidays
• Paid time off after six months
• 28–36 hours a week on a three-week rotation that repeats, so you know your schedule months ahead
• One weekend in three, worked from home: longer days, no commute
• Want more hours? Extra office shifts and the occasional client visit come up (see below)

What you'll do

• Answer calls from families, clients and caregivers, and make plenty of your own: filling shifts, follow-ups, check-ins and calls back to job applicants
• Fill open shifts, confirm visits and keep the schedule current as things change
• Keep our caregivers in the loop by phone, text and email
• Greet the occasional walk-in and make them glad they stopped by
• Handle the data entry, filing and mail that keep everything else running

Healthcare experience? Even better. Some of our best office hires came from the health field: CNAs, med aides, caregivers, clinic and hospital staff. Once in a while, our office team steps in at a client's home to cover a visit or pick up extra hours (some visit types pay more). It doesn't happen often, but that background makes it easy. No healthcare experience? That's okay. We'll train you.

You'll be great at this if you:

• Like talking to people, including people having a hard day
• Can juggle three things at once without dropping one
• Type fast and catch the small details others miss
• Would rather solve a problem than pass it along
• Have front desk, call center, scheduling or office experience (home care or healthcare is a bonus, not a must)
• Are comfortable with computers and Google Workspace

Straight talk We're a small local office, so we don't offer health insurance, dental or a 401(k). This job suits someone covered by a spouse's plan, someone semi-retired who wants to stay in the mix, or someone fitting work around school or family. You'll join a small team of office assistants who share the phones and back each other up, and your ideas actually get heard.

The practical stuff Weekday shifts are in our Urbandale office. You'll need a valid driver's license and reliable internet at home for weekend shifts, and you'll need to pass a background check, an Iowa dependent adult abuse registry check and a drug test. Visiting Angels of Des Moines is an equal opportunity employer.

How to apply Apply below and we'll send you a short questionnaire. When it asks you to tell us about yourself, don't hold back. We actually read those. Knitting, hiking, spoiling your dog, chasing kids around: we like knowing who we're working with.

Bonus points if you call 515-855-2273 and introduce yourself. This job is all about being great on the phone, after all.

Visiting Angels of Des Moines 8515 Douglas Ave, Ste 9, Urbandale, IA 50322